PECIFICATIONS

With Water Dispenser: No

Power Source: CHARGE

Min Output: 50g

Max Output: 100g

Time Setting: No

Material: Aluminum alloy

Plug Type: US

LCD Display: No

Type: cats

Is Smart Device: YES

Requires a tray to use the heater.

Product Information：

*Product Name:Pet Water Dispenser *Fountain Heater
*Material: ABS
*Size: 72x37.5x25mm
*Power: 20W
*Power adapter: 12V/2A

Applicable model:
Water Dispenser 2/2S/5MINI，

Wireless Water Dispenser

Attention:

1. Please use it indoors.
2. Do not immerse the Bluetooth controller in water.
3. Please completely immerse the heating body in water for use, otherwise it may cause failure of temperature control and cause accidents.
4. The device is in the low voltage mode, but the pet will still cause electric leakage when it bites the wire. Please guide the use correctly.
5. If children use this device, please ensure that it is used under the guidance of adults.
6. Please use the original non inductive power adapter, otherwise it will damage the equipment or cause potential safety hazards.
7. If the product is not used or moved for a long time, please unplug the cable.

Packing list

Heater * 1

1. Is worldwide shipping available for all products?

Yes. Thanks to customer like you, we have expanded our borders. You can now enjoy our products everywhere.

2. What are the estimated delivery time frames?

 All orders are estimated to be processed and then delivered around 7-12 business days after purchase. 

In case of uncommon logistics issues, it may take a few more business days. 

Feel safe your order is always in good hands and will make sure to be delivered safely to your address.

3. When will my order be sent out?

Orders are usually shipped 1-2 days after the payment was processed.

4. My order has not arrived yet.

If you notice your order is taking longer than expected, this is most likely due to an unforeseen logistic issue. Send email so we can provide you with further information on your order.

5. Is my payment safe?

All of our payments are managed through PayPal, one of the safest payment gateways available today. You are protected against fraud and information exposure.

6. I want to cancel my order.

Please send us an email within the first 24 hours after your purchase, only in this time frame we can make modifications to your order.

7. The product I received does not match the description. What can I do?

We are committed to customer satisfaction. Please send us a detailed email with your concern and we will get back to you as soon as possible with a solution.